Due to the personalized and custom nature of our product, please allow 2 to 4 weeks for delivery. Most items ship much sooner but to be safe please allow 2-4 weeks. Also note that some of our items ship directly from the manufacturer and some orders will arrive in separate packages at separate times. In addition, as we are creating your item tailored to you, your credit card will be charged at the time your order is placed. Should you have any questions please feel free to contact us at firstname.lastname@example.org.